We Specialize in Consumer Driven Health Strategies

True Choice Benefits LLC is an Arizona insurance agency specializing in consumer driven health strategies, for employers, individuals and families. Founded by Shelly Winson, with 25+ years experience in the benefits field, we bring a fresh perspective to the health care discussion.  We help people understand the broad range of choices available and make decisions about what’s best for their unique situation.

What is Consumer Driven Health?

Consumer Driven Health, called CDH, is all about helping people take control of their own health and health care expenses. This strategy combines a qualified health plan with robust health and wellness tools and tax-free account-based benefits. The end result is a more educated consumer with a benefit program that provides health care security today, and for the future. Employer groups, individuals and families can all benefit from a CDH philosophy.

We Strive to Treat Others As We Wish To Be Treated

Our Mission is to help employers, individuals and families achieve health care security through professional expertise, advocacy and compassionate service.

Our Vision is that every American will be protected from catastrophic health care expenses through appropriate health insurance and tax advantaged services, assisted by licensed, experienced benefit professionals who are members of the National Association of Health Underwriters.

 

 

Our Core Values

Advocacy
We are actively involved in the legislative process in Arizona and nationally, in support of small business issues.

Compassion
We serve people, with an understanding of their unique situation, needs and desires.

Dedication
We are driven by a desire to serve our customers in the manner most appropriate to their needs.

Expertise
We stay informed on current products, trends, legislation and innovations that impact our clients.

Flexibility
We are willing and able to adapt to the ever-changing health care environment, and help our clients adapt through education and guidance.

Integrity
We treat our partners and clients respectfully and openly, and do what we say we’re going to do.

Our Team of Benefit Professionals

SHELLY K. WINSON

PRESIDENT AND CEO, BENEFITS CONSULTANT

About Shelly

Shelly is dedicated to helping people better understand their benefit choices, whether employer provided or individually purchased, and make educated decisions that serve their unique situation in the best way possible. With 25+ years experience in the field, she has embraced the consumer driven health philosophy as a solution to the health care and health care funding problems many people are experiencing. Knowledge being key, Shelly has earned many professional certifications and designations and uses that depth of knowledge to help people comprehend the multitude of choices available. She is active in the Arizona chapter of the National Association of Health Underwriters, who’s goal is to improve the health, financial, and retirement security needs of Arizonans through education, and advocacy. She was also a former member for the Chandler Chamber of Commerce and the National Association of Women Business Owners.

JILL BEHROUZIAN

OFFICE MANAGER

Jill is a licensed Health & Life agent and has been in the insurance industry since 2004.  In February 2016, she joined the team here at True Choice Benefits to provide support to our clients & staff.  She has in-depth knowledge of the Affordable Care Act plans, rule and regulations along with prior grandfathered and grandmother insurance plans.  Her strengths are quoting, handling difficult claims & billing problems.   She’s spent most of her insurance carrier dealing direct with insurance carriers and building strong relationships within, which generates the best results for our clients.  She also has a degree in Medical Transcription which helps play a role in handling claims. 

Job Description
Process Individual & Group New Sales
Group Quoting
Escalated Service Issues
Escalated Claims
Complex Research Issues

KELLEY DALTON

CUSTOMER SERVICE

Kelley is also a licensed health & life insurance agent who also joined our team in 2016.  Kelley has 2 years of health insurance experience and 16 years of customer service experience working in the medical field.  This has given her the ability to help resolve extensive claim problems or resolve customer disputes between our clients and the insurance carriers.  She handles our everyday task of employee additions, terminations, billing issues, general service questions and claims.

Job Description
Employee New Hire & Terminations
Billing Disputes
ID Cards & Member Changes
Late Notices
Basic Claims
Provider Searches